Refund & Returns Policy – UK Orders

This policy applies to orders placed online via our website for UK delivery only. For books purchased in Kenya from our retail stockists, please contact the store directly.

1. Returns

If you receive a damaged or defective copy of In Quest of Knowledge, please contact us within 14 days of delivery at info@inquestofknowledge.com. We will arrange a replacement or full refund at no additional cost to you.

2. Refunds

Refunds are available under the following conditions:

• The book arrives damaged or with a printing defect
• You received the wrong item
• The order was not delivered within 14 working days of dispatch

Once we receive your request and verify the issue, refunds will be processed to the original payment method within 5–10 business days.

3. Cancellations

Orders can be cancelled within 24 hours of placing them by emailing us at info@inquestofknowledge.com. After this period, orders that have already been dispatched cannot be cancelled.

4. Delivery

We deliver to addresses within the United Kingdom only. Standard delivery takes 3–10 working days after dispatch. A flat delivery fee of £5.00 applies per order.

5. Contact Us

For any questions about returns, refunds, or your order, please contact:
Email: info@inquestofknowledge.com